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FAQs

THE BEST SOLUTION... WITHOUT QUESTION.

Clients have many questions about the moving process. C.H. Coakley is the right company to answer these questions and also design and implement a move that meets your needs. For your consideration and evaluation please note the select few most commonly asked questions:

Will C.H. Coakley work with us to accommodate a specific commercial office move budget?

At C.H. Coakley, we understand that your business is like no other. We provide different types of relocation services for you to simply choose the service that best fits your unique needs.

Full Service Relocation

• Your C.H. Coakley Relocation Coordinator oversees the entire move so that you don't have to worry about the details.
• You will have minimal downtime for your employees and your customers.
• We will utilize state-of-the-art moving equipment and technologies throughout the entire relocation process.

Economical Relocation

• You will benefit from minimal external costs
• Our Power Point training session will educate your employees on how to prepare your items for the move.
• The physical move is performed by the highly experienced C.H. Coakley moving team.

Modified Relocation

• We will work with you to customize your move and balance your specific internal vs. external costs.

How will C.H. Coakley minimize your company's downtime?

Up-to-date technology is crucial to the success of your relocation. At C.H. Coakley, our technology is unrivaled and designed to save you time and money through the entire relocation process. Below are just a few examples of the tools we utilize throughout the process:

• IPAQ handheld move calculator - This next generation hand held computer and custom relocation software will allow your relocation coordinator to accurately inventory and calculate your relocation as it happens.
• C.H. Coakley's exclusive Relocation Organization Software - This invaluable software helps our team and yours understand and keep track of every detail of your unique relocation.
• PowerPoint Presentation - To minimize stress, confusion and lingering questions, your relocation coordinator will schedule a PowerPoint presentation for you and your staff. This invaluable step in the process will help you prepare internally for the move by knowing exactly what will happen on the move date. The presentation educates employees on packing, labeling, and other useful information.
• C.H. Coakley's Relocation Packet - This is your ultimate relocation tool. We developed a master relocation planner to assist with important information that you can pass along to all your personnel. This information can be emailed to your relocation coordinator once completed. We then create a relocation packet tailored for your entire staff. Each packet contains labels, computer bags to help organize and protect your computer accessories for the move, relocation bags for incidentals, a move memo, and an office identification place card.

How will C.H. Coakley keep fragile computer equipment safe during your move?

C.H. Coakley takes protecting your assets very seriously. We have a wide variety of protection measures in place. For extremely fragile and essential equipment such as computers and related electronics, we utilize special C.H. Coakley computer carts. These three-shelf carts allow for the safe relocation of even your most sensitive electronics. Each shelf has an anti-static Styrofoam pad and anti-static stretch wrap to reduce shifting and vibration.

Who are the people that will actually be conducting your move?

At C.H. Coakley, we fully understand that our employees are our most valuable asset and are critical to the success of your move; thus, we are extremely selective about the personnel we hire. Our total compensation package, includes benefits such as vacation pay, 401(k) program, and overtime compensation are in place for one reason - to attract and retain the BEST employees. It's only with these key people that we are able to provide you with the highest level of service that you deserve. • Our Substance Abuse Policy and testing procedures for every employee exceed DOT standards.

• C.H. Coakley runs a formal background check (GSA Form 176) on all employees and files employee fingerprints.
• Our personnel are screened by the United States Federal Government and the Federal Protective Service Agency.
• Our personnel are authorized to move the DEA, SSA (Secret Service), FBI, US District Courts, Department of the Treasury, IRS, US Marshal's Office, USAF, US Navy, US Marines and Reserves.

You simply will not find a more qualified and trusted team of moving professionals to entrust with your moving needs.

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